Requirements Draft

Main Goals

• Children have the ability to send in a cookie request.
• Efficiently track and fulfill the cookie delivery requests.

User Roles & Permissions

• Dispatch: Reviews and approves/rejects incoming requests.
• Baking: Manages oven queues and baking status.
• Packaging: Prepares and boxes approved cookies.
• Delivery: Handles route transit and final drop-offs.

Cookie Request Data Model

• Order ID
• Child Name
• Child Address
• Cookie Preferences
  • Chocolate Chip
  • Chocolate Chocolate Chip
  • Oatmeal without Raisins
  • Snickerdoodle
  • Sugar Cookie
  • Gingerbread
• Child Status
  • Naughty, Nice
• Status
• History
  • Action
  • Timestamp
• Dietary/Allergy Notes
• Delivery Tracking Notes

Workflow States & Transitions

1. Request Created
2. Pending Dispatch Approval
   • Evaluated against Naughty/Nice criteria
3. Baking Queue
4. Packaging
5. Out for Delivery
6. Delivered / Completed

Core Functional Requirements

• Ability to create a cookie request.
• Ability to track the cookie request by ID for outside users.
• Ability to track the overall status of all cookie requests in a centralized dashboard.
• Ability to manually or automatically move a cookie request through the defined workflow.
• Ability for Dispatch to approve or deny cookie requests.

Second Pass Functional Requirements

• System Administration
  • Manage user accounts
• Search and filter capabilities by most line items in the data model
• Exception states for the cookie workflow
  • Failed Delivery (address errors, etc)
  • Return to Kitchen